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Billing and plans

Plans and usage

The numbers below come from the same catalogue the product enforces, so they cannot drift from reality. This guide explains what each allowance means and what stays available when a limit is reached.

Updated
8 October 2026
Read
5 min
For
Buyers and admins
Vocabulary

What each allowance actually meters.

Transcript processing
Unlimited by monthly audio or transcript hours on every plan. Recording-library, retention, per-file size, and other published plan limits still apply.
Visual-evidence hours
The duration of video you explicitly analyze for scenes, OCR, visual findings, and frame citations. Transcript-first processing does not use this allowance. Monthly, pooled across seats.
Before visual analysis starts, the confirmation shows what this recording would use from the monthly allowance.
Evidence Q&A questions
Questions asked, across recordings and documents together. Reading recaps and transcripts is free. Monthly, pooled.
Document pages
Every document page processed, in any format. Monthly, pooled.
PDF (OCR) pages
The pages inside that allowance that had to be read visually because they were scanned. A scanned page consumes one of each, so the smaller number is the effective ceiling.
Recordings and documents stored
Library sizes, not monthly meters. Deleting frees the slot immediately.
Assistant minutes
Time the meeting assistant spends in calls, shown as notetaker or bot minutes in the app. Monthly and workspace-level: it does not grow with seats.
Retention
How long recordings stay before ageing out, by plan. Export anything you need to keep longer.
Settings, then Billing: the current plan and this period's usage, each allowance on its own bar.
The numbers

Allowances by plan, per seat per month unless noted.

Per-seat numbers pool across the workspace. Assistant minutes and retention are workspace-level.

Allowances by plan, per seat per month unless noted
Price/moFree$0Pro$15Team$25/seatBusiness$45/seatEnterpriseCustom
SeatsFree1Pro1Team3-15Business10+Enterprise25+
Evidence h/seatFree2 hPro10 hTeam20 hBusiness35 hEnterpriseUnlimited
Questions/seatFree50Pro300Team600Business1500EnterpriseUnlimited
Doc pages/seatFree100 (25 OCR)Pro1000 (200 OCR)Team2000 (500 OCR)Business5000 (1500 OCR)EnterpriseUnlimited
Recordings/seatFree5Pro40Team60Business120EnterpriseUnlimited
Assistant minFree0Pro300Team600BusinessUnlimitedEnterpriseUnlimited
RetentionFree30 daysPro180 daysTeam365 daysBusiness730 daysEnterpriseUnlimited
Settings, then Billing, then Choose a plan: the plans side by side, monthly or annual.

The meeting assistant, integrations, and the voice directory are included on paid plans. The full feature-by-feature table is on pricing.

Compare current plan limits in the product or on the pricing page. Visual-evidence hours are distinct from unlimited transcript processing on every plan.

At the limit

What actually happens when an allowance runs out.

Nothing is deleted and nothing bills silently. Work pauses, the message names the limit, and you choose.

  • Visual evidence

    Starting a visual pass pauses when its monthly allowance is exhausted. The transcript, recap, transcript artifacts, Q&A, and any last verified visual generation remain available.

  • Questions

    Asking pauses until the month resets or you upgrade. Existing answers, citations, and search stay available.

  • Document pages

    New document processing pauses at the limit. The month resets, or the plan changes. Existing documents remain available.

  • Library slots

    Adding pauses until something is deleted or the plan grows. Deletion frees the slot the moment it completes.

Common questions

Limits and billing, answered.

  • No, they pool. A 5-seat Team workspace shares one pot of visual-evidence hours, questions, and pages, so a heavy month for one person and a quiet month for another balance out.

  • Assistant minutes, simultaneous captures, retention, and the per-file upload ceiling are workspace-level. Everything metered per seat pools across seats.

  • No. The recap, transcript, transcript-derived artifacts, and transcript Q&A are created first without consuming visual-evidence hours. The allowance is reserved only when you explicitly start visual analysis.

  • On the calendar month. Library limits, for recordings and documents stored, do not reset; they free when you delete.

  • Downgrades begin after the current paid period, and retention follows the new plan from then on. Export anything the shorter window would age out.

  • Yes. Annual billing works out to two months free against the monthly price.

  • The Plan usage card on the Dashboard shows visual evidence, questions, and notetaker minutes, and Settings, then Billing, shows every allowance on its own bar. Email warnings go out at 80% and 100% of a limit, so nothing pauses without notice.

Related

Plan your setup.