Guide · Plans and usage

Every limit, published and enforced as published.

The numbers below render from the same catalogue the product enforces - they cannot drift from reality. This guide explains what each allowance means, how limits behave when you hit them, and how overage works.

Updated26 August 2026Read5 minForBuyers and admins
Vocabulary

What each allowance actually meters.

Processing hours

The duration of recordings you process per month. A 30-minute upload or capture uses 30 minutes. Monthly, pooled across seats.

Evidence Q&A questions

Questions asked, across recordings and documents together. Reading recaps and transcripts is free. Monthly, pooled.

Document pages

Every document page processed, in any format. Monthly, pooled.

PDF (OCR) pages

The pages inside that allowance that had to be read visually because they were scanned. A scanned page consumes one of each, so the smaller number is the effective ceiling.

Recordings and documents stored

Library sizes, not monthly meters. Deleting frees the slot immediately.

Assistant minutes

Time the meeting assistant spends in calls. Monthly, workspace-level - it does not grow with seats.

Retention

How long recordings stay before ageing out, by plan. Export anything you need to keep longer.

The numbers

Allowances by plan, per seat per month unless noted.

Per-seat numbers pool across the workspace. Assistant minutes and retention are workspace-level.

PlanPrice/moSeatsHours/seatQuestions/seatDoc pages/seatRecordings/seatAssistant minRetention
Free$012 h50100 (25 OCR)5030 days
Pro$29110 h3001000 (200 OCR)40300180 days
Team$49/seat3-1520 h6002000 (500 OCR)60600365 days
Business$89/seat10+35 h15005000 (1500 OCR)120Unlimited730 days
EnterpriseCustom25+UnlimitedUnlimitedUnlimitedUnlimitedUnlimitedUnlimited

The meeting assistant, integrations, and the voice directory are included on paid plans. The full feature-by-feature table is on pricing.

At the limit

What actually happens when an allowance runs out.

Nothing is deleted and nothing bills silently. Work pauses, the message names the limit, and you choose.

  • Uploads and processing

    New processing pauses with a message naming the limit. Nothing already processed is touched. Paid plans can opt in to metered overage instead of pausing.

  • Questions

    Asking pauses until the month resets or you upgrade. Existing answers, citations, and search stay available.

  • Document pages

    New document processing pauses at the limit. There is no overage for pages - the month resets, or the plan changes.

  • Library slots

    Adding pauses until something is deleted or the plan grows. Deletion frees the slot the moment it completes.

Common questions

Limits and billing, answered.

  • No - they pool. A 5-seat Team workspace shares one pot of hours, questions, and pages, so a heavy month for one person and a quiet month for another balance out.
  • Assistant minutes, simultaneous captures, retention, and the per-file upload ceiling are workspace-level. Everything metered per seat pools across seats.
  • Processing-hours overage is $2.04 per hour, available on paid plans, and strictly opt-in: nothing bills over unless you have turned it on. Without opt-in, work pauses at the limit instead.
  • On the calendar month. Library limits (recordings, documents stored) do not reset - they free when you delete.
  • Downgrades begin after the current paid period, and retention follows the new plan from then on. Export anything the shorter window would age out.
  • Yes - annual billing works out to two months free against the monthly price.
  • The dashboard shows the workspace's live meters, and email warnings go out at 80% and 100% of a limit, so nothing pauses without notice.
Closing argument

Your next recording could be
your most
valuable asset.

Or it could sit in a Drive folder nobody opens again. The difference is whether it has citations attached.

  • SetupOne drag-and-drop upload, or send the notetaker. No plugins.
  • First insightCited Q&A on a 60-min recording in under 6 minutes.
  • Cancel anytimeFull data export, full right to erasure.