Billing and plans

Plans and usage

The numbers below render from the same catalogue the product enforces - they cannot drift from reality. This guide explains what each allowance means and what remains available when a hard limit is reached.

Updated
30 August 2026
Read
5 min
For
Buyers and admins
Vocabulary

What each allowance actually meters.

Transcript processing

Unlimited by monthly audio or transcript hours on every plan. Recording-library, retention, per-file size, and other published plan limits still apply.

Visual-evidence hours

The duration of video you explicitly analyze for scenes, OCR, visual findings, and frame citations. Transcript-first processing does not use this allowance. Monthly, pooled across seats.

Evidence Q&A questions

Questions asked, across recordings and documents together. Reading recaps and transcripts is free. Monthly, pooled.

Document pages

Every document page processed, in any format. Monthly, pooled.

PDF (OCR) pages

The pages inside that allowance that had to be read visually because they were scanned. A scanned page consumes one of each, so the smaller number is the effective ceiling.

Recordings and documents stored

Library sizes, not monthly meters. Deleting frees the slot immediately.

Assistant minutes

Time the meeting assistant spends in calls. Monthly, workspace-level - it does not grow with seats.

Retention

How long recordings stay before ageing out, by plan. Export anything you need to keep longer.

Billing settings show each current allowance separately. Transcript-first processing does not draw down the visual-evidence allowance; the visual confirmation shows its reservation before that work starts.

The numbers

Allowances by plan, per seat per month unless noted.

Per-seat numbers pool across the workspace. Assistant minutes and retention are workspace-level.

PlanPrice/moSeatsEvidence h/seatQuestions/seatDoc pages/seatRecordings/seatAssistant minRetention
Free$012 h50100 (25 OCR)5030 days
Pro$29110 h3001000 (200 OCR)40300180 days
Team$49/seat3-1520 h6002000 (500 OCR)60600365 days
Business$89/seat10+35 h15005000 (1500 OCR)120Unlimited730 days
EnterpriseCustom25+UnlimitedUnlimitedUnlimitedUnlimitedUnlimitedUnlimited

The meeting assistant, integrations, and the voice directory are included on paid plans. The full feature-by-feature table is on pricing.

Compare current plan limits in the product or on the pricing page. Visual-evidence hours are distinct from unlimited transcript processing on every plan.

At the limit

What actually happens when an allowance runs out.

Nothing is deleted and nothing bills silently. Work pauses, the message names the limit, and you choose.

  • Visual evidence

    Starting a visual pass pauses when its monthly allowance is exhausted. The transcript, recap, transcript artifacts, Q&A, and any last verified visual generation remain available.

  • Questions

    Asking pauses until the month resets or you upgrade. Existing answers, citations, and search stay available.

  • Document pages

    New document processing pauses at the limit. The month resets, or the plan changes. Existing documents remain available.

  • Library slots

    Adding pauses until something is deleted or the plan grows. Deletion frees the slot the moment it completes.

Common questions

Limits and billing, answered.

  • No - they pool. A 5-seat Team workspace shares one pot of visual-evidence hours, questions, and pages, so a heavy month for one person and a quiet month for another balance out.
  • Assistant minutes, simultaneous captures, retention, and the per-file upload ceiling are workspace-level. Everything metered per seat pools across seats.
  • No. The recap, transcript, transcript-derived artifacts, and transcript Q&A are created first without consuming visual-evidence hours. The allowance is reserved only when you explicitly start visual analysis.
  • On the calendar month. Library limits (recordings, documents stored) do not reset - they free when you delete.
  • Downgrades begin after the current paid period, and retention follows the new plan from then on. Export anything the shorter window would age out.
  • Yes - annual billing works out to two months free against the monthly price.
  • The dashboard shows the workspace's live meters, and email warnings go out at 80% and 100% of a limit, so nothing pauses without notice.