Solutions · For QA & UAT teams

Every bug in the session. Every bug in Jira. Before the Zoom window closes.

You ran the UAT. Fourteen Jira tabs open. You’re scrubbing the recording for the exact second the dropdown broke, screenshotting, pasting, rewriting the repro steps from what you half-remember the user saying. That’s not testing - that’s typing. Citesvue does the typing.

BUGcritical
00:37:14

When I set the transaction limit above ten million, it silently rounds down to 9,999,999 - there's no warning, and the confirmation screen shows the correct number.

Omar - Compliance Analyst, Tier-1 Bank

Detected error · no validation surface. OCR confirms confirmation screen shows $10,000,000.00. Backend response body shows 9999999.

Pushed to Jira · QA-4418 · BlockerFrame14:23.4
The week, as it runs today

The session takes 60 minutes. The documentation takes three hours.

UAT session ends at 4pm. Real work starts at 4:01. Rewind for the error screen. Screenshot. Open Jira. Paste. Retype the user’s words from memory. Guess at severity. Repeat thirteen times. Half the bugs filed on Friday are logged without the actual quote that triggered them.

The shift

The session is the bug report.

A bug isn’t “I saw a problem.” A bug is who hit it, what they said, what was on the screen, what they were trying to do, and whether it reproduces. Citesvue captures all five during the recording. Your job stops being stenography and starts being triage.

A 60-minute UAT, end-to-end

Session ends 4pm. Laptop closes 4:28pm.

  1. 4:00pm

    Session ends. You upload.

  2. 4:11pm

    Citesvue extracts: 11 BUGS · 3 OPEN QUESTIONS · 2 ACTION ITEMS - each with severity, component, quote, frame, OCR error text, draft repro path.

  3. 4:25pm

    You approve 9, revise 2 (tighten severity), push all 11 to Jira.

  4. 4:28pm

    You close your laptop.

Outputs QA leads ship

Three artifacts that make Friday end on Friday.

BUG card

Quote + speaker + severity + timestamp + frame + OCR + draft repro steps. A complete Jira ticket - not a placeholder.

Regression trend

Across sprints - which bugs keep resurfacing, auto-grouped by component.

Session index

Every bug found, sortable by severity, with one-click jump to the exact moment in the recording.

Capabilities - QA cut

Five capabilities tuned for testing teams.

  • Severity & component auto-classification

    Trained on UAT session patterns. Editable per workspace. Bulk-override for your team’s taxonomy.

  • Visual grounding on error states

    The platform detects error screens (red text, modal dialogs, 404/500, console errors) automatically. OCR reads error messages into the ticket body.

  • One-click Jira / Linear push

    Full evidence travels with the ticket - frame attached, quote in description, severity set, component tagged, reporter = session host.

  • Bug-rate analytics

    Trends across releases. Recurring regressions surfaced. Which components break most often? Which user profiles hit them?

  • Two-way Jira sync (coming)

    Issue status flows back into the artifact review state - close in Jira, close in Citesvue.

The ROI math

Roughly twelve hours back per tester per week.

Bug documentation today takes 3–5× longer than the testing itself. A 1-hour UAT generates 3–4 hours of documentation. Citesvue collapses that to 10–15 minutes of review. A QA team running four UATs a week saves ~12 hours - roughly one and a half working days, per tester. The bugs filed are also more complete, which cuts downstream dev clarification time.

Integrations - QA priority

Where bug reports live.

  • Jira

    Native push with full evidence payload. Configurable project, issue type, custom fields.

  • Linear

    Equal priority. Cycles, labels, priority mapping built in.

  • Slack

    Per-channel session digest posted to the QA channel.

  • Notion

    Release notes and findings databases with cited evidence.

  • Webhooks

    HMAC-signed JSON into custom bug trackers and pipelines.

  • Google Sheets & Docs

    Export findings straight into your own Google Workspace.

Before / after

Before and after - a single bug.

Evidence
Without Citesvue
Screenshot + rewritten user quote
With Citesvue
Frame + verbatim quote + OCR
Time per bug
Without Citesvue
12–18 minutes
With Citesvue
30–60 seconds to review
Severity
Without Citesvue
Guessed
With Citesvue
Auto-classified + editable
Repro steps
Without Citesvue
“User clicked something and it broke”
With Citesvue
Action trail reconstructed from 60s preceding
Where it lives
Without Citesvue
Jira ticket that links to a Loom
With Citesvue
Jira ticket with citation jump-link
Scenarios

Five places QA teams use Citesvue.

Scenario · 01Live

Mid-sprint UAT with the client

Session → 11 bugs → all in Jira before you leave the call.

Outcome · Same-day triage, no Friday backlog.
Scenario · 02Release

Regression review across a release

Pull every BUG artifact from the last 8 sessions, filter by component.

Outcome · Patterns surface in minutes.
Scenario · 03Handoff

Handoff to dev without back-and-forth

The ticket has the quote, the frame, the OCR - the dev doesn’t need to ask “which button?”

Outcome · Cuts clarification cycles.
Scenario · 04Solo

Exploratory testing capture

Record yourself testing. Bugs extracted with no manual note-taking.

Outcome · Solo testing becomes documented.
Scenario · 05Sign-off

Release readiness sign-off

Export to PDF or Google Docs: every bug found, status, severity, citation.

Outcome · Clean handoff to product / leadership.
Lines from the QA day

Sound familiar?

  • I have fourteen Jira tabs open. That’s just today.

  • The dev closed it as “can’t reproduce” and I had to rewatch 40 minutes of recording to prove it.

  • I know this bug. We filed it in sprint 18. Let me find it.

Common questions

What QA leads ask before signing up.

  • Yes - any video or audio source, any length, any container. Native ingestion handles MP4, MOV, MKV, WebM, M4A and more.
  • Visual intelligence runs server-side with workspace-scoped access; nothing leaves your workspace. Deleting a recording removes the media and every derived frame and artifact. Automated PII redaction is on the roadmap.
  • Yes - bulk edit in the review queue, with a custom taxonomy per workspace. Overrides feed back into workspace-level calibration.
  • Not today. Citesvue is cloud-managed multi-tenant; single-tenant and self-hosted options are Enterprise-roadmap conversations.
  • On the Team / Enterprise roadmap. Talk to sales to scope.
  • Full GDPR-aligned right to erasure. Account deletion is irreversible and removes workspace data across our systems.
  • No. Customer recordings and the artifacts derived from them are never used to train any underlying model.
Pricing recommendation

Pro for one tester. Team the moment you have two.

Pro covers a single QA lead (40 recordings, 10 processing hours a month, Jira / Linear / Notion / Slack push). Team gives every seat 60 recordings and 20 hours with a shared workspace from 3 seats. Enterprise conversations cover retention terms and the security roadmap for regulated industries.

Closing argument

Your next recording could be
your most
valuable asset.

Or it could sit in a Drive folder nobody opens again. The difference is whether it has citations attached.

  • SetupOne drag-and-drop upload, or send the notetaker. No plugins.
  • First insightCited Q&A on a 60-min recording in under 6 minutes.
  • Cancel anytimeFull data export, full right to erasure.