Account and profile
Everything about your own account: signing up and in, recovering a password, what a session expiry means, the profile settings worth setting once, and what deleting an account actually removes.
- Updated
- 8 October 2026
- Read
- 4 min
- For
- Everyone
Signing up, in, and out.
- Create an account
- Continue with Apple or Google, or sign up with your work email, a password, and an optional name for your workspace. With email, confirm your address from the link we send before you sign in. No card is needed, and the free plan stays free.
- First sign-in
- Choose your language and time zone. Citesvue uses them for the interface, for dates, and for meeting times. You can change both later.
- Sign in
- Apple, Google, or email and password. A security check runs automatically before Sign in is available; it usually passes without you doing anything.
- Forgot your password
- Choose "Forgot password?" on the sign-in screen. If an account exists for that address, a reset link is sent and expires in 30 minutes. The screen says the same thing whether or not the address is registered, so nobody can use it to discover who has an account.
- Reset the password
- Open the link, set a new password, and sign in again. Resetting signs out other sessions.
- Sign out
- Select Sign out beside your name at the bottom of the sidebar, or from the account menu when the sidebar is collapsed. Signing out ends that session immediately.
Five settings, set once.
Name and initials
Shown to teammates and used for your avatar. Change either in Settings under Your profile.
Avatar
Upload a PNG or JPG up to 5 MB, or pick one of the colour swatches instead.
Time zone and language
Meeting times and activity are shown in your time zone, and the interface in your language. The page shows the current time in your time zone so you can check it.
Email and role
Both are shown but not editable here. Your role is set by a workspace admin; the email is the identity you signed up with.
Email notifications
Processing complete, security alerts, activity digest, and product updates, plus who receives meeting recaps by email: only you, people in your organization, or everyone invited.
Roles, invitations, and who can do what live in team and workspace.
Accounts, answered.
Sessions last seven days, and signing out or resetting your password ends them sooner. When one expires you are returned to the sign-in screen with a link back to the page you wanted, so you land where you meant to go.
Yes. Choose Continue with Google or Continue with Apple on the sign-in screen. Use the same method each time, so you land in the same account.
Settings, then Your profile, then Change under Security. You will need your current password. If you have forgotten it, sign out and use the reset link instead.
Yes. Settings, then Your profile, then Manage under Active sessions, where you can end any session you do not recognise.
Settings, then Your profile, then Delete under Danger zone. You confirm by typing DELETE and your password. If you are the only owner, the workspace and its content go with it: recordings, documents, findings, and everything derived from them. It cannot be undone. If others share the workspace, hand ownership over first.
It identifies you, receives the notifications you have switched on, and is where invitations and billing notices go. It is not sold or shared.