One platform.
Four ways to start.

No. Customer recordings, documents, and transcripts are never used for model training. Ever.

Eligible paid tiers can opt in to metered overage for processing hours. Other limits, including document pages, pause new work until the allowance resets or the plan is upgraded. We show the limit before blocking anything, with no surprise charges.

They stay in your workspace alongside the structured evidence, and count against your plan storage. Deleting a recording removes both the media and everything derived from it.

PDFs use their extracted page count. Word files use content-based page-equivalents because DOCX has no reliable page boundaries. Markdown uses one page-equivalent per 3,000 characters, rounded up. Billing shows the resulting monthly usage.

A sub-allowance inside your document pages, not a second pool. Reading a PDF page optically - so its text, tables, and positions can be cited precisely - is by far the most expensive step, so it gets its own ceiling. Each PDF page consumes one document page and one PDF (OCR) page at the same time, which means PDFs are capped by the smaller number, while Word and Markdown never touch the OCR allowance and can spend the rest of the document-page budget.

Yes. Evidence Q&A questions are one monthly pool: a question asked of a recording, a document, or a mixed project scope draws from the same allowance. Deleting a document frees its stored-document slot immediately.