Ask your evidence
Ask in plain language and get an answer you can check: every point cites the meeting moment or document page it came from. Visual evidence, when you add it, lets answers cite the screen too.
- Updated
- 8 October 2026
- Read
- 6 min
- For
- Everyone; works on every plan
Four scopes, from one recording to the whole workspace.
Pick the smallest scope that could contain the answer; tighter scope, sharper retrieval.
One recording
Choose Ask on the recording page. Best for "what happened in this session" questions: what failed, what was agreed, what the customer objected to.
Documents
Choose Ask on a document, or tick several in Documents and choose Ask selected. Answers cite the page and section they were read from, and each document keeps its own citations.
A project
Choose Ask project on a project. It reads everything filed there, recordings and documents together, so spoken evidence comes back by timestamp and written evidence by page.
Everything
The Ask box on the Dashboard reads all your ready meetings and documents when the answer could be anywhere. Its link, "Or ask about a project, a recording or documents", narrows the scope first.
What a citation carries.
This is what makes an answer verifiable instead of plausible.
- Quote
- The verbatim words the answer rests on, not a paraphrase of them.
- Speaker
- Who said it, by name when the speaker is known.
- Timestamp
- The second it was said. Select the citation and the player jumps there.
- Frame
- Once visual evidence is ready for a recording, a citation can carry the exact frame: an error message, a form state, or a figure on a slide.
- Page and section
- Document citations name the page and heading they were read from, scanned pages included.
- Confidence
- Each answer shows how well supported it is as a percentage, so a thin answer looks thin.
One question, one checkable answer.
"What did their IT team say about single sign-on?"- Their staff will use the merchant dashboard, so they need single sign-on with SAML and user provisioning through SCIM, so that leavers lose access the day they leave. Both were confirmed as supported in the security review.
- Citation: Aiko Tanaka, IT security lead, early in the security review: "We need single sign-on with SAML, and user provisioning through SCIM, so leavers lose access the day they leave."
Six habits that get better answers.
Ask about facts, not opinions
"What did the tester say when checkout failed?" retrieves evidence. "Was the meeting productive?" asks for a judgement the record cannot support.
Name the thing
Use the words people actually said where you can: feature names, error text, clause numbers. Citesvue searches meaning and exact wording together, and exact wording is precise.
One question at a time
Compound questions dilute retrieval. Ask the follow-up as a follow-up; the conversation keeps its context, so "why?" or "who owns those?" picks up where the last answer left off.
Say when
"This week", "last Tuesday", "in August", or "my last meeting" narrows the search to those meetings. Dates follow your own time zone.
Then open the citation
The answer is a claim; the citation is the proof. For anything that matters, open the source and read or watch it. That is the workflow the product is built around.
Turn on Cite mode for exact words
Cite mode asks for verbatim quotes instead of a summary, which helps when you need the precise wording for a ticket, a contract note, or a sign-off.
If an answer comes back with no supporting evidence, the page says so and suggests rephrasing or waiting for processing to finish. See troubleshooting for the full list of states.
Evidence Q&A, answered.
It means Citesvue found nothing that supports an answer, so it declines rather than guessing. That is information: the record is silent on the point. If you believe the evidence exists, rephrase using the words that were actually used, or check that processing has finished.
Yes. Questions run as conversations: each follow-up keeps the context of the ones before it, and past conversations are saved so you can return to them.
Yes. Ask how many findings still need review, how many meetings you have, or which meetings happened this week, and the answer states the exact numbers from your workspace instead of estimating them from what was said.
History lists them, newest first. Open one to read it or continue it, or start over with New chat. To delete, use the bin icon on a conversation, or Select to choose several and delete them together. Citesvue asks you to confirm first, and a deleted conversation cannot be recovered.
A conversation stays with the version of the document it started on, so its citations keep pointing at the pages they quoted. Ask about the document after it is updated and a new conversation starts on the new version.
Each plan includes Evidence Q&A questions per seat per month: 50 on the free plan, more on paid tiers, pooled across the team and shared between recording and document questions. Reading transcripts and recaps never costs questions.
Yes, once that recording has visual evidence. Before then, answers use what was said; a question about the screen explains that the screen has not been analyzed yet and offers Analyze visual evidence.
Yes. On a recording, Send answer pushes it, citations included, to Slack, Notion, or your own systems through a webhook. It arrives with its quotes and timestamped links, not as a bare paragraph.
Yes. Search covers transcripts, findings, documents, and on-screen text for recordings with visual evidence. It is often faster when you know roughly what you are looking for and just need the moment.