Pick the topic that fits and send a real message - a person reads every submission. We route by topic so the right inbox sees your request: sales for pricing and procurement, security for vendor review packets, legal for DPA and contracts, privacy for data-subject requests, and support for help with an existing workspace. Production incidents on a paid workspace should be paged in-product, not emailed.
Each route below is monitored by a named team. The form below this section does the same routing - you can use either.
Pricing, procurement, security review packets, custom Order Forms, design partner programmes.
Security questionnaires answered honestly, DPA for signature, sub-processor list, and a walkthrough of the controls on /security.
Wet-signed DPA, redlines on published terms, MSA, Order Form questions, change-of-control clauses.
The form changes shape based on the topic you pick. Sales surfaces seat-band, region, and timeline. Security and DPA route directly to the named inbox.
Email support@citesvue.com with "URGENT" in the subject and your workspace name. Urgent reports from paid workspaces are triaged ahead of everything else.
Send to security@citesvue.com with enough detail to reproduce. We aim to acknowledge within one business day and credit researchers per the disclosure policy - see /security for the controls in place.
Citesvue is built and operated by Fahid Digital Ventures LLC, based in the United Arab Emirates, which is the contracting entity for all customers today. Regional contracting entities will be named here if and when they exist - not before. The service runs on a global edge network; regional pinning is on the roadmap.
Fahid Digital Ventures LLC
Citesvue is a product of Fahid Digital Ventures LLC, which is the contracting entity for all customers today. Correspondence goes to the inboxes above rather than to a postal address; if you need registered details for a procurement or vendor-onboarding form, ask legal@citesvue.com and we will send them.
We do not buy or sell contact lists. If you’re hearing from us, it’s because you opted in or because we’re responding to a request you made.
After your first reply (or two business days of silence), our outreach stops. No drip sequences pretending to be human.
Press inquiries are answered by a named human in the Customer Stories team - not a generic PR alias. Embargoes honoured.
Vulnerability reports route to security@citesvue.com. We aim to acknowledge within one business day, keep you informed while we remediate, and credit researchers who report responsibly.
