United States
Citesvue Inc. 1209 N Orange St Wilmington, DE 19801
Headquarters and the contracting entity for all customers today.
Contact
Talk to a human. No drip campaigns.
Pick the topic that fits and send a real message - a person reads every submission. We route by topic so the right inbox sees your request: sales for pricing and procurement, security for vendor review packets, legal for DPA and contracts, privacy for data-subject requests, and support for help with an existing workspace. Production incidents on a paid workspace should be paged in-product, not emailed.
Routed to a human within 1 business dayNo marketing drip after first replyPrivacy & security requests prioritised
Pick the right inbox
Three common topics. Direct routes if you’d rather skip the form.
Each route below is monitored by a named team. The form below this section does the same routing - you can use either.
- SalesTalk to sales
Pricing, procurement, security review packets, custom Order Forms, design partner programmes.
sales@citesvue.com1 business dayUse the form for this → - SecurityVendor security review
Security questionnaires answered honestly, DPA for signature, sub-processor list, and a walkthrough of the controls on /security.
security@citesvue.com2 business daysUse the form for this → - LegalDPA & contracts
Wet-signed DPA, redlines on published terms, MSA, Order Form questions, change-of-control clauses.
legal@citesvue.com2 business daysUse the form for this →
Send a message
One form, routed by topic.
The form changes shape based on the topic you pick. Sales surfaces seat-band, region, and timeline. Security and DPA route directly to the named inbox.
- No spam. Your email isn’t added to a marketing list unless you opt in below.
- Real people. Replies come from named team members, not “The Citesvue Team.”
- One follow-up max. If you don’t reply, we don’t chase you across channels.
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Production incident on a paid workspace?
Email support@citesvue.com with "URGENT" in the subject and your workspace name. Urgent reports from paid workspaces are triaged ahead of everything else.
Reporting a vulnerability?
Send to security@citesvue.com with enough detail to reproduce. We aim to acknowledge within one business day and credit researchers per the disclosure policy - see /security for the controls in place.
Where we are
One contracting entity. One product.
All customers contract with Citesvue Inc. (Delaware) today. Regional contracting entities will be announced here if and when they are incorporated - not before. The service runs on a global edge network; regional pinning is on the roadmap.
How we behave
Four rules we hold ourselves to in outreach and follow-up.
- 01No cold-outreach lists
We do not buy or sell contact lists. If you’re hearing from us, it’s because you opted in or because we’re responding to a request you made.
- 02One follow-up max
After your first reply (or two business days of silence), our outreach stops. No drip sequences pretending to be human.
- 03Press & analyst
Press inquiries are answered by a named human in the Customer Stories team - not a generic PR alias. Embargoes honoured.
- 04Responsible disclosure
Vulnerability reports route to security@citesvue.com. We aim to acknowledge within one business day, keep you informed while we remediate, and credit researchers who report responsibly.